DHL PARCEL METRO

Same Day Delivery in Hanoi and Ho Chi Minh City

Looking for a local day and time-definite window delivery service that is cost efficient and transparent? DHL Parcel Metro provides a flexible and affordable Same Day experience. Enabled through best-in-class technology, consumers have full visibility of their delivery each step of the way and can provide real-time delivery instructions* to their driver – all while maintaining your brand presence.

Features

  • API technology allows quick integration, easy label creation and a fully customizable tracking experience
  • Customized branding and messaging *
  • Detailed transparency on last mile including geo-coded confirmation, signature and photo POD
  • Consumer rating of delivery experience*
  • Shipment Value Protection up to VND 40,000,000 coverage available
  • Secure consumer real-time communication with courier*
  • Consumer rescheduling capabilities

* Currently under development and will be available in the near future


Service Levels

Metro Same Day: Pick-up cut off at 12pm for same day delivery

Metro Now (coming soon): Delivery within 2-4 hours of order receipt

Weight/Size Limits

Weight: Up to 30 kgs

Dimensions: Length + Width + Height = ≤ 200 cm

DHL may consider larger parcels - please reach out to our DHL Parcel Metro Team at 1900 6550undefined