DHL FULFILLMENT

Closer to Your Customers

DHL Fulfillment provides best-in-class e-commerce fulfillment and delivery solutions with our global network of fulfillment centers. Our shared-use facilities provide high-quality e-commerce order fulfillment and SLAs using top-tier technology with pre-built integrations at an affordable price.

Key Benefits

Standardized Product

  • Across a network of pre-built metro warehouses providing the capacity for scale and localization

Transactional Pricing

  • Minimal capital expenditure and no fixed costs for maximum flexibility

Fast Integration

  • Integration toolkit with plug and play access to more than 80 marketplaces and platforms worldwide

Single Integration and Orchestration

  • Across a network of e-commerce fulfillment facilities, best-in-class Order Management System (OMS) powered by IBM Sterling

Best-in-Class Operations

  • Ensuring the quality and efficiency from the world‘s leading logistics company

Multiple Shipping Options

  • Full integration with DHL and third party shipping options
  • Rate/Service shopping for fastest and easiest shipping

Same Day Delivery

Built with the direct purpose of delivering a next generation metro delivery experience DHL Fulfillment tightly integrates with our DHL Parcel Metro same day delivery capabilities

Global Network of Fulfillment Centers

Fulfillment Centers are strategically located along attractive global key e-commerce markets.

Fulfillment Center Locations

Americas

  • Location details

    • Columbus, OH: optimal central location
    • Eastvale, CA: Los Angeles area
    • Keasbey/Woodbridge Township, NJ: Metro New York area

     

    B2C shipping options

    • Multiple domestic and international shipping carrier options

     

    Delivery lead times / service levels

    Domestic - selected metro areas

    • Same day
    • Next day

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    Domestic - country-wide

    • Day definite 2/3 days
    • 2-5 days
    • 3-8 days

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    International

    • 1-4 days
    • 3-8 days
    • 8-14 days

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Asia Pacific

  • Location details

    • Delhi: close to highway 8 and airport
    • Bangalore: close to highways and airport

     

    B2C shipping options

    • Fast and flexible shipping within India by Blue Dart or multiple couriers, e.g. India Post
    • Multiple international shipping options to worldwide locations

     

    Delivery lead times / service levels

    Domestic

    • Metro: 1 day
    • Non-Metro: 2 days
    • North-East: 4 days max

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    International

    • 3-14 days

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Europe