INTERNATIONAL SHIPPING

Supporting Your International E-Commerce Business

Backed by our strong group network and experience, we make it simple for you to ship internationally with a full range of cross-border shipping services covering more than 220 countries and territories across the globe.

Our Products

Our range of products offer a variety of choice for your shipping needs. Our products come with flexible pick up times, electronic invoicing and access to our online shipping tools. Our customer web portal allows you to easily manage and track your shipments via our integrated tracking platform.

Legend: Included Not Included
Maximum Weight
Maximum Dimension ² ³
End-to-end Tracking ⁴
Transit Days ⁵
Duty and Taxes paid by
Shipment Value Protection
DHL Packet International
Economical, low weight shipping
Maximum Weight

4.4 lbs.

Maximum Dimension ² ³ L+W+H ≤ 35.4''
End-to-end Tracking ⁴
Transit Days ⁵ 4-8 days
Duty and Taxes paid by Receiver
Shipment Value Protection Not Included
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DHL Packet InternationalEconomical, low weight shipping

DHL Packet International provides cost-effective shipping for packages up to 4.4 lbs. using the global postal network. Reliable transit times and simplified postal customs clearance are ideal for shipping light weight and lower value items.


Product details

  • Weight: Up to 4.4 lbs.
  • Dimensions: Each side maximum 23.6''
  • L + W + H: Maximum 35.4''
  • Transit times typically between 4-8 working days
  • Milestone Tracking including "Arrival in Destination Country" scan available to more than 70 countries
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Billing of Duties and Taxes: DDU1
  • Shipping to more than 220 countries and territories

 

More features catering to your needs

  • Delivery through local postal provider
  • Saturday delivery available to key markets
  • Shipment protection included up to 100 USD per Bill-of-Lading (BOL)
  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return 
  • No presorting of international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)
     

DDU = Delivered Duty Unpaid


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DHL Parcel International Standard
Shipping up to 44 lbs.
Maximum Weight

44 lbs.1

Maximum Dimension ² ³ Length + Girth ≤ 118''
End-to-end Tracking ⁴
Transit Days ⁵ Europe 4-8 days
Rest of World 8-14 days
Duty and Taxes paid by Receiver
Shipment Value Protection Included
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DHL Parcel International StandardShipping up to 44 lbs.

DHL Parcel International Standard provides shipping of parcels to over 220 countries. Business customers benefit from simplified postal customs clearance, reliable transit times with end-to-end tracking to key destinations using our global postal network and our international shipping expertise.


Product details

  • Weight: Up to 44 lbs., to Canada up to 66 lbs.
  • Dimension: Maximum L / W / H ≤ 47'' / 23.6'' / 23.6''
  • Length + Girth1  ≤  118''
  • Transit times typically between 4-14 working days, Europe 4-8 days, Rest of World 8-14 days
  • Delivery through local postal providers
  • End-to-end tracking with delivery scan to 55+ countries
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Billing of Duties and Taxes: DDU2
  • Shipping to more than 220 countries and territories
  • Shipment Value Protection included up to 100 USD

 

More features catering to your needs

  • Saturday delivery available to key markets
  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return
  • No presorting of international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)


Girth measurement: 2 x (Width + Height)
DDU = Delivered Duty Unpaid


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DHL Parcel International Direct
Direct shipping up to 44 lbs. to 210 countries
Maximum Weight

44 lbs.1

Maximum Dimension ² ³ Length + Girth ≤ 79''
End-to-end Tracking ⁴
Transit Days ⁵ 3-10 days
Duty and Taxes paid by Shipper or Receiver
Shipment Value Protection Included
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DHL Parcel International DirectDirect shipping up to 44 lbs. to 210 countries

DHL Parcel International Direct offers direct injection to 210 countries. End-to-end tracking with delivery confirmation and Duties and Taxes Paid clearance option make DHL Parcel International Direct the ideal product for cross-border E-Commerce.


Product details

  • Weight: Up to 44 lbs., to Canada up to 66 lbs.
  • Dimension: Maximum Length 42'', to Canada maximum 79''
  • Length + Girth¹ ≤  79'', to Canada ≤ 118''
  • Transit times typically between 3-10 working days, specific to destination country
  • Delivery through preferred service partners
  • End-to-end tracking with delivery confirmation
  • Commercial customs clearance, documents managed by DHL eCommerce
  • DDU (selected markets) or DDP available. DDP with electronic bill-back to merchant/seller 2
  • Shipment Value Protection included up to 100 USD
  • Direct injection into destination country or region

 

More features catering to your needs:

  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return
  • Address verification solution with with DHL eCommerce Verify
  • No presorting of your international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)


Girth measurement: 2x (Width + Height)
New Zealand: Duties and taxes paid by shipper (DDP) up to 400 NZD

(DDP = Delivered Duty Paid
DDU = Delivered Duty Unpaid)


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1 Destination Canada maximum weight is up to 66 lbs., Length + Girth for DHL Parcel International Direct ≤ 118''
2 Click on See Details for detailed size requirements
3 DHL Parcel International Standard / DHL Parcel International Direct: Girth measurement: 2 x (Width + Height)
4 DHL Packet International: Until injection into destination country
Transit Times specific to destination country

International Trade Services

DHL eCommerce Fully Landed Cost Calculator

International e-commerce is expected to grow by about 25% annually until 2020 - twice the rate of domestic e-commerce, with an estimated USD 900 billion GMV (Gross Merchandise Value) by 2020*. This is a huge opportunity for domestic merchants, however taking advantage of this growth can be a daunting task for many merchants due to the ever-increasing complexity and frequency of new and changing trade agreements.

Be ready for this growth by Integrating with DHL eCommerce’s Fully Landed Cost Calculator, offering your shoppers the ability to prepay all duties, taxes and fees at checkout to over 200 countries. Results? Minimize returns, increase customer satisfaction and increase conversions.

* DHL 21st Century Spice Lanes Report

Benefits to your shoppers:

  • Localized shopping experience for ease-of-mind
  • Full visibility of total end cost of purchase including all charges
  • Easy and fully informed purchase decision of shoppers
  • No surprise collection fees at delivery

Benefits to merchants:

  • Real-time duty, tax and other governmental fees provided in the shopping cart
  • Merchant maintains ownership of the checkout process
  • Merchant retains full control of foreign market product prices, branding and consumer analytics
  • Incoterms options available with duties and taxes paid by shipper (DDP) or duties and taxes paid by consignee (DDU)
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