INTERNATIONAL SHIPPING

Supporting Your International E-commerce Business

Backed by our strong group network and experience, we make it simple for you to ship internationally with a full range of cross-border shipping services covering more than 220 countries and territories across the globe.

Our Products

Our range of products offer a variety of choice for your shipping needs. Our products come with flexible pick up times, electronic invoicing and access to our online shipping tools. Our business customer web portal allows you to easily manage and track your shipments via our integrated tracking platform.

Legend: Included Not Included
Maximum Weight
Maximum Dimension ² ³
End-to-end Tracking ⁴ ⁵
Transit Days
Duty and Taxes paid by
Shipment Value Protection Option
DHL GlobalMail Packet
Economical, low weight shipping
Maximum Weight

4.4 lbs.

Maximum Dimension ² ³ L+W+H ≤ 35.4''
End-to-end Tracking ⁴ ⁵
Transit Days Priority 4-8 days
Standard 8-14 days
Duty and Taxes paid by Receiver
Shipment Value Protection Option Not Included
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DHL GlobalMail PacketEconomical, low weight shipping

DHL GlobalMail Packet provides cost-effective shipping for packages up to 4.4 lbs. using the global postal network. Reliable transit times and simplified postal customs clearance are ideal for shipping light weight and lower value items.


Product details

  • Weight: Up to 4.4 lbs.
  • Dimensions: Each side maximum 23.6''
  • L + W + H: Maximum 35.4''
  • Transit times typically between 4-14 working days, Priority 4-8 days, Standard 8-14 days
  • Milestone Tracking including "Arrival in Destination Country" scan available to more than 70 countries
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Billing of Duties and Taxes: DDU1
  • Shipping to more than 220 countries and territories

 

More features catering to your needs

  • Delivery through local postal provider
  • Saturday delivery available to key markets
  • Limited Liability: Protection up to 100 USD per BOL. Additional coverage available
  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return 
  • No presorting of international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)
     

DDU = Delivered Duty Unpaid


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DHL GlobalMail Packet Plus
Economical, low weight shipping plus milestone tracking events
Maximum Weight

4.4 lbs.

Maximum Dimension ² ³ L+W+H ≤ 35.4''
End-to-end Tracking ⁴ ⁵
Transit Days Europe 4-8 days
Rest of World 6-11 days ⁶
Duty and Taxes paid by Receiver
Shipment Value Protection Option Included
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DHL GlobalMail Packet PlusEconomical, low weight shipping plus milestone tracking events

DHL GlobalMail Packet Plus offers cost-effective shipping for packages up to 4.4 lbs. with milestone tracking and delivery confirmation. Business Customers benefit from simplified postal clearance and optional shipment value protection. DHL GlobalMail Packet Plus is available in selected markets.


Product details

  • Weight: Up to 4.4 lbs.
  • Dimension: Each side maximum 23.6''
  • L + W + H: Maximum 35.4''
  • Transit times typically between 4-11 working days, Europe 4-8 days, Rest of World 6-11 days
  • End-to-end tracking including delivery confirmation to 55+ countries
  • Milestone Tracking including "Arrival in Destination Country" scan available to more than 70 countries
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Billing of Duties and Taxes: DDU1
  • Shipping to more than 220 countries and territories
  • Shipment value protection included up to 100 USD

 

More features catering to your needs

  • Delivery through local postal provider
  • Saturday delivery available to key markets
  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return
  • No presorting of international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)

DDU = Delivered Duty Unpaid


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DHL Parcel International Standard
Shipping up to 44 lbs.
Maximum Weight

44 lbs.1

Maximum Dimension ² ³ Length + Girth ≤ 118''
End-to-end Tracking ⁴ ⁵
Transit Days Europe 4-8 days
Rest of World 8-14 days
Duty and Taxes paid by Receiver
Shipment Value Protection Option Included
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DHL Parcel International StandardShipping up to 44 lbs.

DHL Parcel International Standard provides shipping of parcels to over 220 countries. Business customers benefit from simplified postal customs clearance, reliable transit times with end-to-end tracking to key destinations using our global postal network and our international shipping expertise.


Product details

  • Weight: Up to 44 lbs., to Canada up to 66 lbs.
  • Dimension: Maximum L / W / H ≤ 47'' / 23.6'' / 23.6''
  • Length + Girth1  ≤  118''
  • Transit times typically between 4-14 working days, Europe 4-8 days, Rest of World 8-14 days
  • Delivery through local postal providers
  • End-to-end tracking with delivery scan to 55+ countries
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Billing of Duties and Taxes: DDU2
  • Shipping to more than 220 countries and territories
  • Shipment Value Protection included up to 100 USD

 

More features catering to your needs

  • Saturday delivery available to key markets
  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return
  • No presorting of international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)


Girth measurement: 2 x (Width + Height)
DDU = Delivered Duty Unpaid


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DHL Parcel International Direct
Direct shipping up to 44 lbs. to high demand markets
Maximum Weight

44 lbs.1

Maximum Dimension ² ³ Length + Girth ≤ 79''
End-to-end Tracking ⁴ ⁵
Transit Days 3-10 days ⁶
n/a
Duty and Taxes paid by Shipper or Receiver
Shipment Value Protection Option Included
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DHL Parcel International DirectDirect shipping up to 44 lbs. to high demand markets

DHL Parcel International Direct offers direct injection into more than 30 key destinations around the world. End-to-end tracking with delivery confirmation and Duties and Taxes Paid clearance option make DHL Parcel International Direct the ideal product for cross-border E-Commerce.


Product details

  • Weight: Up to 44 lbs., to Canada up to 66 lbs.
  • Dimension: Maximum Length 42'', to Canada maximum 79''
  • Length + Girth¹ ≤  79'', to Canada ≤ 118''
  • Transit times typically between 3-10 working days, specific to destination country
  • Delivery through preferred service partners
  • End-to-end tracking with delivery confirmation
  • Commercial customs clearance, documents managed by DHL eCommerce
  • DDU (selected markets) or DDP available. DDP with electronic bill-back to merchant/seller 2
  • Shipment Value Protection included up to 100 USD
  • Direct injection into destination country or region

 

More features catering to your needs:

  • Dynamic routing and distribution
  • Pick up option with flexible timing
  • Returns management solutions for undeliverable and intended return
  • Address verification solution with with DHL eCommerce Verify
  • No presorting of your international shipments required
  • Piece-level electronic invoicing (EDI, csv, pdf)


Girth measurement: 2x (Width + Height)
New Zealand: Duties and taxes paid by shipper (DDP) up to 400 NZD

(DDP = Delivered Duty Paid
DDU = Delivered Duty Unpaid)


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DHL GlobalMail Business
Economical mailing solution
Maximum Weight

4.4 lbs.

Maximum Dimension ² ³ L+W+H ≤ 35.4''
End-to-end Tracking ⁴ ⁵
Transit Days Priority 4-8 days
Standard 8-14 days
Duty and Taxes paid by n/a
Shipment Value Protection Option Not Included
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DHL GlobalMail BusinessEconomical mailing solution

DHL GlobalMail Business is an economical solution for sending documents, correspondences, press items, publications and more internationally. Business Customers benefit from pick-up service, address and return management and detailed, itemized invoicing.


Product Details

  • Weight: Up to 4.4 lbs.
  • Dimension: Each side maximum 23.6''
  • L + W + H: Maximum 35.4''
  • Transit times typically between 4-14 working days, Priority 4-8 days, Standard 8-14 days
  • Shipping to more than 220 countries & territories
  • Pick up option with flexible timing
  • Returns management
  • Detailed invoicing

 

More features catering to your needs:

  • Delivery through local postal provider
  • Saturday delivery available to key markets
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Shipment preparation through online eBOL
  • Sorting and indicia application

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DHL Parcel International Breakbulk
International B2C Breakbulk parcel
Maximum Weight

15 lbs.

Maximum Dimension ² ³ Length + Girth ≤ 50''
End-to-end Tracking ⁴ ⁵
Transit Days 4-10 days
n/a
Duty and Taxes paid by Shipper
Shipment Value Protection Option Included
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DHL Parcel International BreakbulkInternational B2C Breakbulk parcel

DHL Parcel International Breakbulk provides a reliable end-to-end service for Business Customers sending high volumes of shipments into selected destinations. With standard bulk customs clearance it is ideal for Import shipping of parcels from overseas warehouse directly to the consumer.


Product Details

  • Coverage: intercontinental capabilities from selected regions within Asia Pacific and Canada into the U.S.
  • Weight: Each item up to 15 lbs.
  • Dimension: Minimum L ≥ 4''  / W ≥ 4''
  • Length + Girth≤ 50''
  • Transit times typically between 4-10 working days
  • Delivery through local postal provider
  • End-to-end tracking with delivery confirmation, piece-level visibility available
  • Automated customs clearance process: commercial bulk clearance
  • Billings of Duties and Taxes: DDP2
  • Shipment Value Protection included up to 100 USD

 

More features catering to your needs 

  • Saturday delivery available to key markets
  • Direct injection into destination country or region
  • Undeliverable-as-addressed returns handling
  • No presorting of international shipments required
  • Piece-level eletronic invoicing (EDI, csv, pdf)


Girth Measurement: 2 x (Width + Height)
DDP = Delivered Duty Paid


Get a Quote for eCommerce Business

1 Destination Canada maximum weight is up to 66 lbs., Length + Girth for DHL Parcel International Direct ≤ 118''
2 Click on See details for detailed size requirements
3 DHL Parcel International Standard / DHL Parcel International Direct / DHL Parcel International Breakbulk: Girth  - measurement: 2 x (Width + Height)
4 DHL GlobalMail Packet: Until injection into destination country
DHL GlobalMail Packet Plus: Delivery scan available in 55+ destination countries
6 Transit Times specific to destination country

International Trade Services

DHL ICart International Shopping Cart Solution
  • Reliable free domicile delivery to key markets with end-to-end tracking visibility
  • Fully landed cost calculator with country restrictions and guaranteed duties and taxes
  • Multi-currency pricing with fraud protection

DHL ICart is your international shopping cart solution from DHL eCommerce. This best-in-class software provides the fully landed delivery cost in your customer’s preferred currency with all duties, taxes and shipping costs included. That means no surprises for your international customers. For your business, DHL ICart eliminates hurdles typically associated with international transactions such as complex logistics and costly capital investments.

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