Looking for a local day and time-definite window delivery service that is cost efficient and transparent? DHL Parcel Metro provides a flexible and affordable Same Day and Next Day delivery experience. Enabled through best-in-class technology, consumers have full visibility of their delivery each step of the way, and can provide real-time delivery instructions to their driver – all while maintaining your brand presence.


  • API technology allows quick integration, easy label creation and a fully customizable tracking experience 
  • Customized branding and messaging 
  • Detailed transparency on last mile including geo-coded confirmation, signature and photo POD  
  • Consumer rating of delivery experience 
  • Shipment Value Protection up to 250 USD, additional coverage available 
  • Secure consumer real-time communication with courier 
  • Consumer rescheduling capabilities 


Our focal points are major U.S. cities. DHL Parcel Metro is currently available in Chicago, Los Angeles, New York City, Dallas and Atlanta, with more cities coming soon!

Service Levels

Metro Now (coming soon): Delivery within 2 hours of order receipt 1

Metro Same Day: Critical entry as late as 2 PM2

Metro Next Day: Critical entry as late as 5 AM on day of delivery 2,3


1 Based on availability
Pre-sorting may be required
3 Label creation by 11:59 PM previous day

Weight/Size Limits

Weight: up to 25 lbs.

Dimensions: Length 36” max, width 24” max, length + girth 84’’ max

DHL may consider larger parcels – please reach out to our DHL Parcel Metro Team at