Press Release: Singapore 06/01/2017

DHL Global Forwarding forges ahead with increased quality standards for life sciences and healthcare shipments

DHL Global Forwarding, the air and ocean freight specialist within Deutsche Post DHL Group, certified its air freight station in Singapore according to the CEIV Pharma Standard of the International Air Transport Association (IATA). The CEIV Pharma Certification of the aviation industry’s umbrella association attests the highest service and quality standards for life sciences and healthcare customers through uniform processes and a compliant network.

“Over many years, DHL has been actively involved with IATA’s continuous efforts to adequately answer to the regulatory demands of the pharmaceutical industry. This standardized approach in the air freight industry means productivity, accuracy, and reliability. All of those lead to product integrity and patient safety,” states David Bang, Global Head of DHL Temperature Management Solutions and CEO LifeConEx at DHL Global Forwarding.

DHL started to certify its global stations according to the IATA CEIV Pharma Standard in the third quarter of 2016. Following independent audits by third parties and training courses for employees on site, the DHL Air Thermonet station in Singapore received the quality label. Thereby DHL Global Forwarding enhances transportation and storage quality levels of pharmaceutical goods and the DHL Air Thermonet station exceeds usual quality standards. Due to its unique cloud-based IT platform LifeTrack, DHL offers more transparency in comparison to conventional offers in the area of temperature-controlled transports. LifeTrack not only ensures shipment tracking but also enables the intervention during the supply process around the clock on 365 days a year. With this quality assurance initiative DHL positions itself as a reliable partner for the transport of structural complex, temperature sensible pharmaceutical products.

“Being a major transportation hub for the Life Sciences and Healthcare industry, the CEIV Pharma certification for DHL Global Forwarding Singapore further strengthens and validates our established stringent ‘best in class’ operation procedures for all our customers in this sector, which help them meet the increasing regulatory requirements”, states Stephen Ly, Managing Director, DHL Global Forwarding Singapore. 
The location in Singapore comprises 80,000 square feet, of which a total of 1,200 square feet is available for the temperature span between 20 and 25 degrees Celsius. The area has a total storage capacity of 108 skids and is equipped with eight temperature data loggers and two temperature probes to measure the temperature and humidity in the rooms.

At each location, the umbrella association IATA examines the station’s correspondence to the Temperature Control Regulations (TCR), the GDP (Good Distribution Practices) guidelines of the European Union, the Annex 5 of the World Health Organization and the United States Pharmacopeia Standards. Apart from this they also set the industry standard for the transportation of dangerous goods and live animals in addition to sensitive pharmaceutical products.

With its international network, DHL offers at all of its Air Thermonet locations a wide-ranging product portfolio, covering all client needs for time and temperature sensitive airfreight shipments. Thereby DHL has successfully established itself as the market leader for logistics solutions in the life sciences and healthcare industry. Also at the IATA-certified DHL Air Thermonet location Singapore temperature sensible airfreight shipments are handled and the door-to-door courier solution “Life Sciences graded Specialty Courier” is offered for special demands of the industry. Additionally DHL offers the express service “Medical Express” with a fixed delivery time and “DHL Clinical Trial Logistics” a logistics solution specifically designed for clinical studies such as the transportation of trial medication, auxiliary materials and lab kits.