DHL Parcel Malaysia

DHL eCommerce Malaysia offers a host of features perfect for e-commerce. It is designed with an aim to simplify your business and ensure that your customers are satisfied. Our highly trained and professional delivery agents will provide a positive doorstep experience as well as ensuring parcels get delivered on time and in excellent condition.

Benefits at a Glance

  • Trusted and reliable B2C delivery
  • Reliable Cash on Delivery at affordable price and timely cash remittance
  • Positive recipient doorstep experience
  • Seamless IT integration
  • Professional customer and consumer service

DHL Parcel Malaysia

DHL Parcel Malaysia is a domestic parcel product offered for business customers with a high quality standard and a wide range of features and recipient services, leveraging the strength of our own network.


  • Maximum up to 30kg


  • Maximum Dimension:
    Length + Width + Height = 150 cm

Reliable Transit Times

  • Major Towns¹ : next day
  • West Malaysia: 2-4 days
  • East Malaysia: 3-5 days
  • Delivery Days and window:
    Mon-Sat 9 am to 6 pm

    ¹ JB, Penang, KL


  • Nationwide domestic coverage
  • Door-to-door service with return of undeliverables


  • Control and visibility of the delivery process
  • Pre-delivery SMS with direct link to shipment tracking

Additional services optimized for e-commerce business

  • Cash on delivery
  • Additional insurance for high value products available



DHL ServicePoints Find a parcel drop-off point near you
  • DHL ServicePoints allow online merchants to easily drop-off their parcels.
  • DHL ServicePoints operate on a shop-in-shop concept.
  • Find the overview of all locations in Malaysia here.
What is a DHL ServicePoint?

DHL ServicePoints allow online merchants to easily drop-off their parcels. Simply book your parcel, select a DHL ServicePoint near you to drop-off the parcel – it’s that simple. 

DHL ServicePoints operate on a shop-in-shop concept which could be your regular local cafes, bookstores or even a fashion store. 

You can find locations of all DHL ServicePoints in Malaysia in the PDF below.

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