Help Your Business Grow

Solution Benefits

Fulfillment Center Location

  • City of Santiago: optimal and strategic location in Guacolda, Quilicura
  • Total area 6,020 sqm ( 64,798.74 sq ft)
  • High capacity infrastructure for multi-tenant use
  • Safety protocol implemented with focus on preventative measures

Fulfillment Services

  • High quality fulfillment services and Service Level Agreements
  • Receiving, handling and putting away
  • Quality check
  • Visibility and tracking of inventory
  • Order handling
  • Pick and Pack services
  • Packaging materials and supplies
  • Returns handling
  • Value Added Services (e.g. lot and serial number tracking, kitting packages)

B2C Shipping

  • Fast and flexible shipping within Chile
  • National coverage to all regions in the country
  • Delivery schedules designed for the final consumer
  • Scheduling of 2nd delivery attempt done by the consumer via smartphone
  • Real time tracking of shipment
  • Return services picked up at consumer’s home and returned to the customer’s warehouse or DHL eCommerce fulfillment facility

Delivery Lead Times

  • Domestic - Santiago and the main cities of each region: 1 day
  • Domestic - more remote cities: 2-3 days