CONTACT CUSTOMER SERVICE

Got a question? Give us a call:

For Parcel, Document or Air Freight inquiries weighing less than 30kg,
please contact DHL Express or call 0120 39 2580

Sapporo:+81 123 253 155
Tokyo Air Freight Export: +81 479 786331
Tokyo Air Freight Import: +81 479 786311
Tokyo Ocean Freight Export: +81 3 52475581
Tokyo Ocean Freight Import: +81 3 67314484
Haneda: +81 3 57577441
Nagoya Air Freight: +81 569 388480
Nagoya Ocean Freight: +81 52 2227461
Osaka Air Freight Export: +81 6 76392312
Osaka Air Freight Import: +81 72 4565552
Osaka Ocean Freight Export: +81 6 76392314
Osaka Ocean Freight Import: +81 6 76392313
Fukuoka: +81 92 4770411
Okinawa: +81 98 8609177

All fields marked with an asterisk (*) are mandatory.

Please select the nature of your inquiry.

Please describe the nature of your inquiry.

Contact details

Please enter your customer reference number

Please enter a valid first name.

Please enter a valid last name.

Please enter your company name.

Please enter your zip code

Please enter a valid street name and number.

Please enter your city.

Please enter your email address and ensure you use the correct format eg example@dhl.com

Please enter your telephone number including country code.

Please select your country/region.

Please select your chosen sector

Please attach any relevant files:
Browse

Please upload your chosen file.

Marketing options

Please check this box if you wish to receive promotional material from DHL.

If you would like to learn more about how DHL uses your personal data, please read our Privacy Noticeundefined