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Seamless Multi-Channel Retail Solutions

The rise of emerging markets and the seemingly endless possibilities created by e-commerce technology are two key factors that are making volatility and complexity the norm in today’s retail revolution.

Consumers everywhere are demanding a convenient and consistent experience to purchasing and taking delivery of goods, whether that’s online, in-store, or a mix of the two. In response, retailers need to create a seamless omni-channel supply chain that integrates ordering, storing, delivery and returns, no matter where the product is purchased. Retailers must rethink their supply chains with an eye toward building up a portfolio of options, risk tolerance and capabilities to support a cost-effective, flexible supply chain that meets consumers' ever-increasing demands.

Retail Sector Expertise

Find out more about Hotel, Restaurant & Catering

The specialised requirements of hotel, restaurant and catering businesses, including the management of perishable items, cost-effective inventories and reliable, economical delivery, can be met through a fully optimised supply chain. DHL’s consulting services and distribution solutions can help create the perfect solution to meet these challenging demands.

Find out more about General Merchandise Retailers

For competitive advantage, global expansion, multi-channel delivery and delivering a personalised consumer experience, DHL’s distribution and e-fulfilment services are the route to efficiency, value and customer satisfaction. DHL effectively handles orders placed via a variety of in-store and online systems, and provides track and trace technology from order through to delivery.

Find out more about Fashion

To succeed in fashion retail, where raw material costs, labour costs and the need for rapid delivery are particularly challenging to profitability, supply chains must be efficient and cost-effective. DHL’s dedicated fashion logistics service provides smart, multi-channel answers to support businesses at every stage of the product journey.

Find out more about Luxury

In the competitive global market for luxury goods, great presentation and security are essential. DHL is expertly equipped to handle high-value items and its pre-retail services can play a key role in supporting sales staff with, for example, packing, labelling and retail-ready point-of-sale displays.

Find out more about Specialty Retailers

Faced with intense global competition and increasingly demanding customers, specialty retailers can find ways of increasing efficiency and gaining advantage through DHL’s logistics consulting service. Services include in-store logistics – providing support and rapid take-down of themed displays – and e-commerce services capitalising on the multi-channel trend.

Our Retail Solutions

Choose Your Solution
Transport Solutions
Warehousing Solutions
Management Services
Integrated Solutions
Additional Services
Choose a Transport Solution
DHL Managed Transport & Brokerage Management of Domestic Distribution
DHL Inbound Transport Operations Management & Execution of Inbound Transport
DHL Outbound Transport Operations Management & Execution of Outbound Distribution
Choose a Warehousing Solution
DHL Warehousing Shared or Dedicated Warehousing & Goods Distribution
DHL Real Estate Solutions Custom Design, Construction & Management of Logistics Facilities
Choose a Management Services Solution
DHL Logistics Consulting Strategic Guidance on Optimising Supply Chain Design & Performance
DHL Inventory Financing Services Financial Services for Maximising Capital & Cash Flow
DHL Procurement Services Sourcing & Managing Product & Suppliers
DHL Recall Services Handling Every Aspect of Product Recalls
DHL Business Support Centre Pre and Post-sales Customer Service Support
Choose an Integrated Solution
DHL Lead Logistics Partner Overseeing the Entire Supply Chain & Its Operation
DHL Service Logistics Moving & Managing Aftermarket Parts & Materials
DHL Indirect Materials Management (MRO) Managing the Maintenance, Repair & Operations Supply Chain
DHL Envirosolutions Increasing the Environmental Sustainability of Your Operations
DHL Passenger Gateway Services Logistical Services for Passenger-based Businesses
DHL Fulfilment Order Creation, Warehousing & Shipping to Consumers
Choose an Additional Service
DHL Packaging Services Services to Pack, Prepare & Customise Products
DHL In-plant Logistics Logistical Services for Inside the Manufacturing Plant
DHL Pre-sale Services Pre-sales and Pre-market Customisation and Product Assembly
DHL Managed Transport & Brokerage

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DHL Inbound Transport Operations

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DHL Outbound Transport Operations

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DHL Warehousing

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DHL Real Estate Solutions

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DHL Logistics Consulting

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DHL Inventory Financing Services

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DHL Procurement Services

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DHL Recall Services

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DHL Business Support Centre

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DHL Lead Logistics Partner

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DHL Inbound to Manufacturing

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DHL Service Logistics

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DHL Indirect Materials Management (MRO)

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DHL Envirosolutions

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DHL Packaging Services

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DHL In-plant Logistics

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DHL Pre-sales Services

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DHL Passenger Gateway Services

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DHL Fulfilment

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