Consumer buying behavior is changing drastically as a result of the growing adoption of the Internet, smartphones, and handheld devices worldwide, especially in Asia. The surge in Internet sales and in consumers using different channels to evaluate products, order, pay, collect, and return their purchases has driven companies to investigate the omni-channel approach. Retailers and manufacturers in all industries will need to adapt to this new reality to thrive. From being an emerging trend, omni-channel will be a key requirement in the future, presenting challenges and significant opportunities to all businesses.
Our Latest Trend Report Answers Several Questions:
- What is omni-channel?
- What are the best practices in omni-channel?
- What are the implications of omni-channel on the logistics industry?
- What are the omni-channel trends in Asia?
We invite you to join us on a journey to discover the potential of Omni-Channel Logistics!