Delivered.

The Global Logistics Magazine


Heavy industry’s new customer focus

Even the most hardware-dominated sectors are now putting the customer at the center of everything they do.

Meet Eric Gantier, DHL’s new sector president Engineering, Manfacturing & Energy

DHL’s new president for the Engineering, Manufacturing and Energy sector discusses major trends and his strategic approach to collaborating with a dynamic group of industries.

Service logistics: How can companies be fast, flexible and responsive?

The desire to become more customer-centric is forcing companies to rethink their service logistics operations.

Chain reaction: The key role of supply chains in mergers & acquisitions

For many major industries, consolidation and restructuring are long-term trends. Can their supply chains keep up with all the big moves?

A complex case: Rethinking today’s packaging systems

In a fast-changing world, are too many products stuck in outdated and inappropriate packaging systems?

Smart Nation: Singapore is set to enter a brave new digital world

Singapore is rapidly entering the third iteration in its short history, evolving from a manufacturing-oriented economy and a financial hub into the high-tech epicenter of the ASEAN region.

Growth in first gear: What’s next for globalization?

After a year of escalating trade tariffs and international spats, many are fearful for the future of globalization. As economists cautiously forecast what to expect, DHL’s Global Connectedness Index update debunks several myths about the way the world economy is changing.

Winds of change: Transporting giant turbines around the world

Measuring 75 meters in length, five enormous wind turbines made their way on a 27-day journey from Aalborg, Denmark, to Siemens Gamesa’s offshore windfarm off the coast of Taichung, Taiwan.

No Time to Die: The logistics behind James Bond’s latest adventure

Within a challenging timeframe and across multiple global locations, DHL’s logistics expertise kept 007 ahead of schedule for his latest adventure.

Love at the last minute: Inspired ideas for your significant other

Hugs and kisses will only go so far – this year, be sure to show the love with some of the best last-minute gifts that won’t disappoint

In the age of robots and AI, don’t forget about the soft skills

With the rapid advance of robotic technology and AI, experts are emphasizing the importance of “human” or “soft” skills, such as creativity and emotional intelligence, in the workplace of the future.

Delivered. goes on an adventure with thrill-seeker James Ketchell

The British-born extreme adventurer reveals why he’s always looking for the next thrill-seeking challenge, and why he’s on a mission to inspire young people to follow their dreams.

Dr. Raymon Krishnan: Restructuring global value chains

Dr. Raymon Krishnan currently serves as President of The Logistics & Supply Chain Management Society and is Editor-at-large of LogiSYM, the collaborative platform of the Society and CargoNOW.

How eco-fashion brand Naeco fights plastic pollution in style

Water sports enthusiast Zak Johnson started an in-demand e-commerce eco-fashion brand that takes plastic found in the ocean and transforms it into luxury swim shorts and corporate clothing.

Allianz Risk Barometer 2020: Cyber incidents now rank as biggest threat to business

The business landscape of the 2020s is being shaped by an intensification of familiar threats – as the latest Allianz Risk Barometer finds, changes in legislation and regulation have now risen into the top 3 major risks, while consistently high-ranking cyber risks now represent the greatest business hazard. 


Engineering the customer experience

The big changes at the heart of Engineering, Manufacturing & Energy
I am sure you’d agree that evolution is important for success in business. In today’s disruptive environment, being agile and able to adapt is critical, both for companies and economies.

The Engineering, Manufacturing and Energy sectors are not immune to this, although they are often stereotyped as solidly traditional industries that put assets before people. Yet as you’ll read in our Sector Focus, companies are having to put the needs of their customers and end users at the center of everything they do in order to keep up with changing expectations.

Singapore is eternally evolving. It’s been a manufacturing-oriented economy and financial hub and is now rapidly entering the third iteration in its short history as the high-tech epicenter of the ASEAN region. We look at the steps it’s taking to bolster its stability, efficiency and economic success.


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