TRACK & TRACE

If you're not sure which tracking system to pick, scroll down for further information.


What Is a Tracking Number & Where Can I Find It?

A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking.  

Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID.
If not, please contact your shipper or online shop.

For examples of the tracking numbers used on DHL shipments, please click hereto see examples of tracking numbers. You can also find examples and descriptions of the tracking numbers below.

DHL Express

  • 10 digits numerical only; or starts with 000, JJD01, JJD00, JVGL or similar.
    Examples: 1234567890 or JJD0099999999

 Go to DHL Express Waybill Tracking

DHL Parcel

  • Starts with 3S, JVGL or JJD.
    Examples: 3SBCC000123456 or JVGL9999999999

Go to DHL Parcel Tracking

Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (9 digits, always starts with '9' e.g. 928341972)
Track shipment from Europe (always starts with 2 letters e.g. CH400397205DE)
Track UK evening delivery (13 digits, always prefixed with 'M' e.g. M5467837892345)

DHL eCommerce

  • Typically starts with GM, LX, RX or up to five letters. The ID length might vary from 10 to 39 characters.
    Examples: GM99999999999 or 999999999999999999

Go to DHL eCommerce Trackingundefined

DHL Global Forwarding

  • 7-digit numerical only.
    Example: 1234567
  • Starts with 1 number, followed by 2 letters and 4 to 6 numbers.
    Example: 1AB12345
  • Starts with 3 to 4 letters.
    Example: ABC123456
  • Starts with 3-digit carrier code, followed by dash (-), followed by the 8-digit masterbill number.
    Example: 123-12345678

Go to DHL Global Forwarding Cargo Tracking

DHL Freight

  • Order Code: starts with 2 to 3 letters, followed by dash (-), 2 to 3 letters, dash (-) and 7 numbers.
    Example: ABC-DE-1234567
  • Starts with 4 numbers, followed by dash (-) and 5 numbers.
    Example: 1234-12345
  • Numeric only with the length 9, 10 or 14.
    Example: 123456789

Go to DHL Freight Tracking


Frequently Asked Questions

for Track and Trace

  • Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. In general, once the shipment has reached our facility, a tracking event will appear.

  • Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). If your tracking ID is not working, please contact your shipper or online shop.

  • If you do not have a tracking number, we advise you to contact your shipper. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight).

Frequently Asked Questions

for Track and Trace


Tracking number not 10 digits? Track your shipment on the DHL Parcel website!