GRADUATE CAREERS – YOUR FUTURE. SIMPLY DELIVERED

Applications open on 30th September 2019

For any questions regarding our DHL Supply Chain Graduate Programs take a look at our FAQ page.
For any other questions please contact us: emergingtalent@dhl.com


Do you want to start your career in a global company which offers you a world of opportunities to deliver business results and make a positive contribution to the world? 

DHL is committed to bringing in and developing talent across all levels of the organization. To help us continue to grow and drive our business forward, we invest a significant amount of time, effort and attention in our graduates – who we truly see as our leaders of the future. We have a number of different opportunities for talent joining the business and a number of program streams.

We are looking for people who can demonstrate our DHL Essentials - Passion, Right 1st Time and Can Do. Our business is all about our people, and making a difference to our customers by taking the initiative and driving change.

From the moment you start with us, you will be given real responsibility – whether that’s for people, budgets, projects or processes. They all need to be managed effectively to ensure we continue to drive our vision of being “The Logistics Company for the World”. With us, not only will you be developing your knowledge and understanding of the logistics industry, but you will also grow both professionally and personally.

Alongside mastering challenges and building your own network our Graduates make a positive impact on our society by taking part in Corporate Social Responsibility, working closely with the DHL UK Foundation, a UK registered charity.


 

Push your career and the business forward

The roles & opportunities available with DHL are as diverse as the people who perform them. Many of our employees spend their careers in various roles working their way up through the company, progressing through different departments and divisions. We think this says a lot about the sort of company we are and it’s something we’re exceptionally proud of!

Through practical experience and structured development programs DHL provides students and graduates with a variety of opportunities to develop your professional skills within a global market leading organisation to launch your career. As part of your professional development, we provide plenty of opportunities to develop your role and to gain knowledge and experience. We'll also ensure we reward your hard work at a competitive rate.

Your Graduate Program will include:

  • Certified, the Group-wide, global initiative focusing on employee engagement and cultural change to drive service excellence and quality. This training will equip you with the skills and knowledge needed to delight the Customer.
  • A structured Learning and Development curriculum that will provide you with the expertise to become a Leader within our business and to be specialists within your area.
  • On-the-job learning within your placements, which is important for you to gain skills, knowledge and certification to support you in responding better to the demands of your job.
  • Professional qualifications are provided for each of our Graduate Programs.
  • A support network including a Mentor and Buddy which facilitates engagement with peers and stakeholders and provides a safe learning environment. This will support you through transition periods, provide you with knowledge and encourages growth for your career within DHL.

Our highly ranked programs

UK Future Leaders Graduate Program

Developing our future leaders today. This program is all about leading our business and our people.

UK Finance Graduate Program

Understanding the numbers, to support business decisions, through accounting, control & compliance activities.

UK Human Resources Graduate Program

A career in HR is about supporting the business, to drive success through our biggest asset – our people.

UK IT Management Graduate Program

Working with our business and customers to deliver the best possible IT solutions, products & services.

UK Project Management Graduate Program

Providing exciting placement opportunities for graduates to experience working on and managing medium to large projects.


Application Process

Like many other companies, DHL has a specially designed graduate recruitment process to select the most suitable candidates for our Programs.  We believe that all stages of our recruitment activities are a two way process; for us to see whether you are suitable for the roles you have applied for, and for you to understand whether DHL is the right organization for you.  

1. Application 

Once you have decided which Program to apply for you will need to complete an online application. You will be asked to enter personal details, together with qualifications and work experience. You will also be asked some specific questions relating to the minimum criteria for the Program so please ensure you meet these before applying. You will need to provide proof of these at a later stage so please answer honestly

2. Strengths Journey

Once you have completed the application stage, you will be progressed to our DHL Strengths Journey. This is designed to assess how you would handle situations that you would encounter in the role you are applying for. It has been developed as a bespoke tool for DHL and is based on real life situations which our graduates have experienced.

3. Job Simulation

If you pass the DHL Strengths Journey, you will then be invited to complete a Job Simulation. The purpose of the Job Simulation is for you to showcase your real self, whilst completing a role-relevant DHL scenario. This will also give you an insight into situations you could experience as a DHL Graduate.

4. Experience Day

Following the Job Simulation, if you are successful, the final stage of the process is the Experience Day. Preparation is key, but it is also important that you are yourself and show us who you really are! We will provide you in advance the details of what to expect on this day.



 

DHL UK and Ireland Supply Chain Graduates - Where are they now?

  • Tell us a little bit about yourself and your background?

    Hello, my name is Kate and I am a first year on the DHL Future Leaders graduate scheme. I graduate from the University of Stirling with a BA in Marketing and Psychology. Prior to joining DHL I have worked in retail and a small consulting firm. In my spare time I enjoy travelling, sports, being outdoors and reading along with spending time with my family at our home in Scotland and keeping up with current affairs.

    What is your role and how long have you been at DHL?


    I have been with DHL for approaching 12 months now. I have been fortunate enough to have held two main roles in my first year placement both within the Network Logistics & transport sector. From September to January I was in a business support role, and since then I have been supporting a different customer as a Quality Lead.

    What first inspired you to apply for a role with DHL?

    Initially I was drawn towards DHL because of the global scale of the company. My degree is relatively broad and I wanted to join a large company where I could experience a huge variety roles and develop my strengths in different areas. DHL is such a large company within the U.K. and across the globe the diversity in the contracts and customers we work with is remarkable. In my first year alone I have already benefitted from working with two international customers and gained an insight into their unique approaches to supply chain logistics.

    Tell us the top three skills you have learnt during your time at DHL and why you need them in your role.


    I believe listening is the most important skill I continue to develop here at DHL, and one that I feel we should all actively practice on a daily basis. We come into contact with many people each day ranging from colleagues to managers and customers to contractors, all of whom have different priorities and may require different support. When I actively listen to them and understand their needs then I am more able to help and hopefully in doing so I can build strong relationships with those around me and in my wider network.

    Furthermore, if we want people to listen to us, and do as we ask, we must communicate clearly with them. Clear communication is the second skill I have honed during my first year. Many of the people in my team are exceedingly busy and may have hundreds of emails a day, and don’t always have the time to read through a big email and pull out the key information. To make life easier for them I try to communicate in a clear concise manner by following the Context, Trigger, Question approach. This allows team members to understand what and why I am asking them and what actions I need them to take. I make a huge effort to echo this is all my communication verbal written or when I am presenting.
    Lastly, a positive attitude. I believe this trumps any technical skill or experience you may or may not have. By showing enthusiasm and the willingness to do my best and have a go, I have learnt a vast amount and been able to build relationships with my team members.

    What kind of training have you received? How has this helped your professional development? (Think about training, support, coaching and the experts you work with internally and at clients)

    DHL’s approach to training follows the 70, 20, 10 rule, whereby 70% of training is done on the job, 20% near the job and 10% off the job, and so far my training has followed this pattern. My first piece of off the job training was CSCS (Chartered Supply Chain Specialist). The aim of this course is to understand all about DHL in the UK&I, and around the world. This gave me a solid introduction to DHL, and how each of the business units interact. 20% of my training comes from the feedback and networking that I get from my colleagues and the customer I have worked with. The vast majority and most important learning I have done has been in on the job training. This has included very basic training like Manual Handling, all the way to learning how TUPE works. This on the job training has given me a holistic view of how operations and processes work, and in future will give me a deeper understanding of the needs of my team.

    What excites you about the work you are doing? (Is it the scale of activities you carry out, the global nature of the company, the impact you make on your team etc?)


    What excites me about the work I am doing and DHL as a whole is that our successful moments are often silent and simple. There is a quiet satisfaction when I know, because we have done a great job, somewhere someone’s day was a little easier. When I began with DHL, I heard a lot of people say ‘An essential part of everyday life’, and I wondered to what extent that was true, but over this past year I have learned just how true it is. Oftentimes, the end customers don’t know we were involved at all, but without us, there would be no products on shelves, or car parts, or medicines, or flights. A quote from Lichtenstein says ‘Don’t strive to make your presence noticed, just make your absence felt’ and I think this sums up how essential we are.

    What do you find most interesting with the sector/industry you’re in?

    The Network Logistics & Transport sector is experience a quiet revolution that will change the industry forever- the convergence of automotive and technology.  There is the rise of the mega-supplier, these suppliers are getting much bigger. Suppliers are establishing global manufacturing cluster around OEM platforms. Further, cars are now being viewed as technology on wheels, and DHL’s challenge is to be at the forefront in available solutions to help our customers better serve their own.

    What is the company culture like?

    Though DHL is one of the largest employers around the world, at every site I have visited and every team I have been in there has been a keen sense of kinship. Alongside this, I have noticed that the vast majority of people are very proud to work for DHL and will actively demonstrate their passion and can do attitude day in day out. This has rubbed off on me, I feel immensely proud and privileged to work for a globally renowned company, and I believe this stems from the kind and honest people I have met along my journey so far.

    How has this role and the experiences you’ve gained set you up for future career progression and success?

    This year has been great for me because I feel that I have been exposed to lots of different parts of the business. This has enabled me to feel more comfortable and confident the next time I engage with those different areas, sites, people, or tasks. I have been able to learn where my areas of strength and development are within a relatively safe setting, and I now feel confident to move forward into more challenging environment. Having experience two different sites I have been parts of different teams. This has enabled me to learn about other people’s journeys and career paths and consider my own.

    Has anything surprised you since you started at DHL?
     
    The true extent of how much people are willing to help and push you to succeed. The line managers I have had have really fought my corner to make sure I am involved in everything that will help my development. I was also surprised at vibrant continuous improvement spirit throughout the different sites I have been at. The managers have really encouraged me to be involved in making changes and finding out what we can do better, I didn’t expect a first year grad to be that involved with making changes.

    Finally, any tips for members wanting to apply to DHL?

    Be yourself. Be honest. Be humble. Be willing to get involved. Listen to others. You can learn something from everyone.

  • Tell us a little bit about yourself and your background?

    I went to the University of Huddersfield and studied Logistics and supply chain management. I was part of the Novus Scheme which is what got me interested in DHL who are one of the sponsors of Novus. I am originally from Kenya and came to the UK when I was 15 years old.

    What is your role and how long have you been at DHL?

    My current role is Shift Operations Manager which is predominantly operational however, I have been given opportunities to be part of or come up with change projects. I started working for DHL as a placement student and came back to DHL as part of the graduate program.

    What first inspired you to apply for a role with DHL?

    DHL is one of the biggest logistics company in the world. Therefore, being part of such a big firm with endless opportunities and network of people would only lead to my development as a person and as a manager.

    Tell us the top three skills you have learnt during your time at DHL and why you need them in your role?


    People management – People are the most important aspect of any business. Understanding the different stakeholders and what they bring to the table gives me the ability to know which strategic approach I need to take with each stakeholder and how to deal with or manage them.

    Project management – Coming up with ways to change or develop new processes and methods in order to improve efficiency or performance is fulfilling, especially when it goes to plan. In most cases you can visually see the impact of the change and whether it was a positive or a negative change, each has its own learning curve.

    Time management - I have struggled with focusing on priorities in the past as I had a tendency to try and complete all my tasks by myself. By putting pressure on myself I realised I was not working to my potential. However, in recent times I have learnt to trust others and delegate my tasks to those more suitable. By overseeing everything and focusing on the tasks that have the highest priority, has made me a better manager. When you have a whole team at your disposal, it is a good idea to make use of their skills, which empowers them and provides me with the desired outcome in a timely manner.

    What kind of training have you received? How has this helped your professional development? (Think about training, support, coaching and the experts you work with internally and at clients)

    As a graduate working for DHL, the amount of extensive training I have received has hugely contributed to my development. For example, ACT and PM101 were some of the most valuable training I received. The knowledge I obtained from these methods and the tools provided has only accelerated my ways of planning and achieving change projects. Whenever I am part of projects now, or any sort of change, I have a different perspective than I did before. Additionally, HR trainings such as investigations, managing disciplinary and grievance issues, absence management have made me more confident when tackling HR cases.

    What excites you about the work you are doing? (Is it the scale of activities you carry out, the global nature of the company, the impact you make on your team etc.?)

    What excites me the most about the work I do is the people. Different characters, people from different countries with distinct cultures all on one team brings out the best in everyone involved. I enjoy working more with people who are focused on what needs to be done but have fun doing it. In addition, being in a position to be able to also give development opportunities to others and seeing the right people succeed has given me a feeling of accomplishment in my life, which I will continue to do so.

    What do you find most interesting with the sector/industry you’re in?

    I am currently in the Aviation and Travel Sector and it is very fast paced with unpredictable challenges, for example, a weather disruption or a drone witnessed near an airport. These kind of disruptions alone create challenges and a domino effect which could last for weeks as well as affect the bottom line if not dealt with correctly. I find it very interesting in trying to find ways to still achieve our objectives given such interferences.

    What is the company culture like?

    The culture is great especially since I work at a site where several of the senior managers are former graduates. It makes it really easy as the people in the right places understand the challenges and the mentality of a graduate. The support and opportunities they offer are specific to my development. I enjoy working with everyone as everyone has something to offer and something worthy to learn from. They are also a great laugh!

    How has this role and the experiences you’ve gained set you up for future career progression and success?

    By being part of the Future Leaders Program, I feel like I am on the right track to exponentially progress my career. My current role has taught me to be patient and use my mind to see things from a wider scope. Rather than just focusing on achieving my targets today and reacting to problems, I learnt that I need to be more proactive in finding smart ways to eradicate inefficiencies.  

    Has anything surprised you since you started at DHL?

    The vast amount of different DHL customers has surprised me. So many sectors that provide a huge range of services, there is always a place for people who are willing to learn and succeed.

    Finally, any tips for members wanting to apply to DHL?

    DHL is such a huge organisation with a great culture that values ambitious and hardworking people along with rewarding them with opportunities of growth.

  • Tell us a little bit about yourself and your background?

    I’m Imogen, I grew up in the countryside of North Yorkshire.
    I went to Sheffield Hallam University and graduated with a 2.1 in Geography. I have gradually moved further south and have now settled in the Milton Keynes area. I have completed DHL Work Placement scheme and the graduate scheme.

    What is your role and how long have you been at DHL?

    I have totalled 3 years with DHL. I started in the North East for 12 months on a retail contract, I then moved to do a year on an automotive contract in the midlands and now I’m about to finish 12 months on a public sector contract near London. I work in business projects and development.

    What first inspired you to apply for a role with DHL?

    It is really cliché- but my Dad works in the transport industry and I always used to notice DHL Lorries on the road! I wanted to do a placement as part of my degree so when I saw DHL offered the work placements scheme I applied straightaway. It is a huge international company and the variety of job roles and people is endless so I wanted an opportunity to be part of that, especially when I was young and unsure of what direction I wanted to go in.

    Tell us the top three skills you have learnt during your time at DHL and why you need them in your role

    i. People Management- To be able to manage people is an essential skill. You need to manage under performers but also recognise those that go over and above. Understanding your team, listening to their suggestions and recognising their strengths in order to excel is something I have learnt.
    ii. Project Management- I have been lucky enough to be part of a few project roll outs within DHL. It’s a great opportunity to learn PM skill’s, writing charters and mitigating risks and doing something outside the day job. You also work with people you’ve never met before to deliver an outcome, which can be a challenge but develops your network.
    iii. IT Skills- I am now an expert at pivot tables, spreadsheets, presentation formatting. You learn these along the way in different roles but the skills have helped me out on multiple occasions and make my work much more reliable and better presented.

    What kind of training have you received? How has this helped your professional development? (Think about training, support, coaching and the experts you work with internally and at clients)

    I have received all sorts of training from Absence management, Presentation Skills, IT Online Courses, Disciplinary & Grievance training, Project Management, Mental health Awareness, Finance for leaders to name a few! I also have a mentor that I can ask for help with regard to my career development and I am someone’s buddy so I help people starting the graduate scheme by answering any questions they may have.

    What excites you about the work you are doing? (Is it the scale of activities you carry out, the global nature of the company, the impact you make on your team etc?)

    I enjoy the work I do because it is so varied. One day I might be in a customer meeting talking about strategy for the contract and the next day I could be on a site carrying out an audit. The contracts I have worked on so far are all very different, learning about different customers’ needs and working with different people each time.

    What do you find most interesting with the sector/industry you’re in?


    There is a job role for everyone, it’s not just trucks and parcels there is so much more. I find niche customers and specialist contracts very interesting. You couldn’t list everything we do as there is so much and even after 3 years I’m still finding divisions out that I never knew existed!

    What is the company culture like?

    The company culture is great. There is a huge buzz around growing talent. The board we have are relatively new and they are very visible. We can see what they are up to and they regularly visit sites with their strategy and are all aligned. We have a company app and weekly UK&Ireland newsletter that highlight some of the stories around the business of what we’ve achieved, charity stories and information we need to know.

    How has this role and the experiences you’ve gained set you up for future career progression and success?

    I have a career plan and as I’ve moved job role or division I’ve made sure I’ve ‘ticked’ things off and moved role to further my career to learn new skills. It’s in my own hands to further my career but the experiences I’ve had will set me up to get to the next stage of my career.

    Has anything surprised you since you started at DHL?

    Some of the specialist contracts have surprised me for sure and the amount of work we do across the country.

    Finally, any tips for members wanting to apply to DHL?

    Apply if you are prepared to work hard and put the hours in to progress, it doesn’t happen overnight but if you are dedicated the company will look after you and the opportunities will be endless.  

  • Tell us a little bit about yourself and your background?

    My name is Sam Tomkins from Buckinghamshire and I’m a second year graduate at DHL. I went to the University of Central Lancashire and worked for a year at SAP after graduation before DHL. I’m passionate about sports and enjoy going to the gym.

    What is your role and how long have you been at DHL?

    I have been at DHL for 2 years. I spent my first year working at Euston Station as an Operations Controller with Virgin Trains as the customer. I’m currently at the end of my second year in Swindon working in Operations and Projects with M&S as the customer.

    What first inspired you to apply for a role with DHL?


    I looked at a number of graduate schemes and the DHL one stood out to me because it entailed roles that were varied and challenging. The scheme offered a number of appealing modules which provided good development opportunities and I was keen to work in a fast-paced, rapidly changing environment. DHL is also such a large company, meaning there are a variety of sectors and roles to get exposure to.

    Tell us the top three skills you have learnt during your time at DHL and why you need them in your role

    - Emotional Intelligence – This is has been essential within my management roles because I required the ability to understand my emotions and the emotions of others. I developed the ability to see things from other people’s perspectives to fully understand issues/challenges.
    - Communication – A skill that I have enhanced throughout the scheme which is of paramount importance to effectively manage an operation. I have learnt to tailor my communication style to the colleagues needs, explain things clearly and I have become a better listener.
    - Creativity – I have learnt to think outside the box to come up with innovative solutions to complex problems. This is a key skill within Operations and Continuous Improvement because thinking in a non-traditional way helps to see things from another angle and find solutions.

    What kind of training have you received? How has this helped your professional development? (Think about training, support, coaching and the experts you work with internally and at clients)


    I have received a combination of ‘on the job’, ‘off the job’ and ‘E-Learning’ training throughout my grad scheme. Predominantly training away from my site in a classroom setting focussing on one topic. This has helped my development in a number of areas, such as: project management and presentation skills. I have become more confident in a number of areas and could bring the skills I learnt into my day to day role. I also have a mentor who helps guide me into a future leader role and assists with my development plan.

    What excites you about the work you are doing? (Is it the scale of activities you carry out, the global nature of the company, the impact you make on your team etc?)


    The variety in the roles that I have done so far. I have experienced working at a number of different sites within each year and met a large number of great people along the way.

    I am passionate about CSR and worked on a project that increased the awareness and engagement of GoTeach across all DHL UK&I employees. This meant more colleagues had the opportunity to go into schools and help children with mentoring/CV workshops. Having the opportunity to really make a difference in children’s lives has been the highlight.

    Being the engagement champion for my site is exciting as I get to plan events for the colleagues and make work more fun and rewarding for them. For example we recently organised a BBQ and Ice cream day and team morale was through the roof!

    What do you find most interesting with the sector/industry you’re in?

    Digitalisation. The world is moving at such a rapid pace, with drones, robotics, 3D Printing, artificial intelligence and augmented reality. I find this extremely interesting as we have trialled all of the above and I believe they will all play an important role in the future of logistics.

    What is the company culture like?

    With DHL being so large the company culture is very varied as there a number of different demographics within the workforce. Generally the culture is welcoming and inclusive of everyone. I have enjoyed working with people of different nationalities, religions and demographics overall.

    How has this role and the experiences you’ve gained set you up for future career progression and success?


    I have had exposure to a number of crucial elements that have set me up for success. These include financial experience, project management, performance management, planning, continuous improvement, exposure to the customer and many more. I feel that I have built some strong management and leadership skills alongside some valuable experience.

    I know where I want to be in the next 5 years, so my manager’s helped me put together a development plan that reverse engineered all the skills and experience required to progress and I am ticking them off one at a time.  

    Has anything surprised you since you started at DHL?

    The fact that the opportunities are really endless here due the size of the business. You can move into a different sector of even country!

    Finally, any tips for members wanting to apply to DHL?

    Research key future trends in logistics and think about people management skills as the people are the most important asset we have at DHL.
    I would recommend reading:
    Dale Carnegie – How To Win Friends And Influence People &
    Daniel Coleman – Working With Emotional Intelligence

  • What was your favourite experience or memory during the Graduate Program?

    My most valuable experiences were the placements where I was given real responsibility, with the opportunity to add value.  I made lots of mistakes, but I learned lots too.

    What makes the DHL Graduate Program unique?

    We attract a really diverse set of graduates and not all of them have studied Supply Chain & Logistics degrees. I'm not aware of other programs that can offer the breadth of experiences we can.

    How has being a part of the DHL Graduate Program helped you accomplish what you have with your career?

    Being a DHL graduate has it’s greatest impact on your career in the first two years when you receive great training and experience varying learning situations. You will build up contacts and knowledge in how to take control of your own career and future development.

    What is an average day for you in your current role?

    As a Projects & Implementations Director, I am lucky because I think I have one of the best roles in the Company. No day has ever been the same in my current role and I find it rewarding, however it can also be highly pressured.

    What advice would you give to our future graduates?

    Make the most of your Graduate Program, don’t pass on any opportunities that come your way. Be positive through the tough times, and always challenge the status quo.

    What type of person do you think is the right fit for DHL?

    We can teach people processes all day long, our business is full of process, but I hope we also recruit for talent in people skills, as ultimately it’s people who deliver everything we do.

  • Why did you choose the DHL Graduate Program?

    The reputation of both the company and the program, and scale of opportunities. I completed a degree in Logistics & Supply Chain Management so the most well-known 3PL in the UK seemed like a good place to start my career. I was fortunate enough to have completed a work experience placement with the wider DHL business during a summer break from university, which sparked my interest in the management development programs further.

    What was your favourite experience or memory during the Graduate Program?

    There were many great memories but my favorite has to be when we organized a community project in collaboration with the education trust. We had to raise funds, organize, and facilitate a weekend of outdoor activities for a group or children from the local area. It was challenging as the teachers and graduate program coordinators just left us to it but it was really rewarding and we had such a good laugh.

    What makes the DHL Graduate Program unique?

    Flexibility. It is what you make of it and if you push and maximize ever opportunity available you'll get the chance to prove your capabilities with abundant support. If successful, you can often steer the direction of your work activities and the initiatives you get involved with, which is great.

    What is your current role in DHL?

    As a Senior Central Launch Manager within Automotive, my role is mainly focused around the co-ordination of site launch program activities to ensure successful launch program implementation and delivery. I'm basically responsible for the change management for new vehicle models and certain significant operational changes.

    How has being a part of the DHL Graduate Program helped you accomplish what you have with your career?

    Undoubtedly the program has provided me with ample opportunities to develop and establish new relationships. Combined with the great support of various mentors and colleagues, I've managed to demonstrate my capabilities within a variety of roles and environments and that versatility has enabled me to progress further.

    What advice would you give to our future graduates?

    Make the most out of every opportunity that comes your way, especially when it comes to meeting new people. My last 2 roles came about through word of mouth and relationships I'd established previously.  Never be afraid to ask, if you are interested in something or think you can be of benefit to the business then suggest it.

    What type of person do you think is the right fit for DHL?

    Anyone with a positive 'Can-Do' attitude.

  • What makes the DHL Graduate Program unique?

    Variety - the ability to vary roles and subsequently understand the areas of the business that really lend themselves to your skills and interests. Throughout, no area of the business is off limits, really allowing you to explore the world of DHL Supply Chain.

    How has being a part of the DHL Graduate Program helped you accomplish what you have with your career?

    Being part of the Graduate Program has allowed me to obtain a foot hold within the business and gain contacts in various areas of the business. In addition, it has also allowed me to obtain my current role and I can now call upon all my contacts to seek advice on solutions for my customers.

    What advice would you give to our future graduates?

    The real way of making the Graduate Program work for any future grads would be to jump in, and not shy away from any opportunities that appear. The Graduate Program is really about spending your time understanding and exploring the business, as when it finishes, the challenge then becomes finding the time to do just that!

  • Why did you choose the DHL Graduate Program?

    I was working for a small company as part of a project team who were outsourcing their logistics operation to DHL.  I really enjoyed the experience, especially the interactions with the DHL team and this led me to becoming interested in working for the organization.  When a member of their team suggested I apply for DHL's graduate program it was a no brainer.

    What makes the DHL Graduate Program unique?

    It gives people a good core understanding of our operations, so that every graduate can really get to understand what we actually do.  It also allows you to move around the business and experience different areas/functions, which I found invaluable.

    What roles have you had with DHL since being on the Graduate Program?

    I started as a Customer Service Manager and then moved from DHL Supply Chain to become a Senior Account Coordinator for the International Supply Chain department within DHL Global Forwarding.  I moved back to DHL Supply Chain and had a regional role governing IT related projects across our European region.  My fourth job was as a Project Manager for a large internal Human Resources transformation program.  I then moved to be the Project Manager for the closure of our final salary pension scheme. I progressed into a Program Management role for our UK Finance Transformation Program and after this, I decided that a complete change of direction might be good thing and moved into a HR role as the Head of Emerging Talent within DHL Supply Chains Talent Centre of Excellence, UK.

    How has being a part of the DHL Graduate Program helped you accomplish what you have with your career?

    Coming up through the graduate program helped me realize that ultimately you have control of your own development.  You are given many opportunities on the program, but it is down to you to work hard, deliver results, prove yourself and then strive to continue to develop.

    What advice would you give to our future graduates?

    If you have made it onto the graduate program then you have obviously done something right already!  Now it's time to take the opportunities and make the most of them.  Don't sit around waiting for other people to look after your development, you are responsible for your future, no one else!  If I could go back in time I wish I had realised this sooner.

    What type of person do you think is the right fit for DHL?

    Someone who is adaptable to change and someone who has high levels of resilience because some operational environments are highly pressured with a lot of responsibility. So long as you can demonstrate that you're invested in our core values and are prepared to work hard, the opportunities that working for a global organization brings, are endless.

  • Why did you choose the DHL Graduate Program?

    My degree was in Business Studies, specializing in operations management and so operations was always something I had a passion for when I was younger. Being able to apply what I learnt at university into my everyday work was a real driver to apply for the DHL Graduate Program.

    What was your favorite experience or memory during the Graduate Program?

    Whilst I enjoyed all 3 of my placements, I learnt a lot about myself whilst on placement within a frozen foods warehouse. Not only was it a tough working environment (cold!!) it was a national distribution center so the operation was intense and this was my first real insight into a 24/7, 365 day warehouse.

    How has being a part of the DHL Graduate Program helped you accomplish what you have with your career?

    The program gave me such a great foundation to work across a number of operations, in different sectors, but most importantly allowed me to network so effectively across our business. Networking is absolutely key from a personal development and career perspective, and the program really does support graduates through this forum of learning.

    What is your current role in DHL?

    I have recently moved into a new role as a General Manager. We have a great team that have seen the contract we are working on go from strength to strength during its 8 years in DHL Supply Chain. We cover 17 workshops across the contract, but ultimately deliver ordered product to prisoners across the UK's prison network. Prior to this I spent 7 years working on our airline catering accounts in Passenger Gateway.

    What type of person do you think is the right fit for DHL?

    The great thing about our business is that everyone is different, that is what makes us the best. However, to grow your career in our business you will need to be hardworking, flexible and willing to listen.

    What advice would you give to our future graduates?

    Always ensure you get a firm operational grounding and understanding. This has been pivotal to my career progression in recent years, and I have no doubt will continue to be so.

  • Why did you choose the DHL Graduate Program?

    I served in the Merchant Navy prior to completing my degree in Global Business & Logistics so I already had some experience working in an industry responsible for transporting cargo around the world. DHL appealed to me because I wanted to work for a global company that could give me exposure to supply chain operations within a variety of different industries.

    What was your favourite experience or memory during the Graduate Program?

    One of the most rewarding moments for me happened during my second placement when I was a shift operations manager on a Passenger Gateway account within our Supply Chain Services business area. It was the go-live of a buy-onboard catering model and I had spent the previous few months on the project team responsible for re-modelling the entire operation to accommodate this major change in our service. We had worked hard to overcome a number of issues preparing for this transition and, when the go-live day came around, it was up to us to change the whole warehouse operation overnight. The first days and weeks after go-live were hard work and many long hours spent ironing out the bugs and stabilising the new operation but we got through this period and never failed to deliver on our customer's expectations. The camaraderie in the team was awesome and we all shared a great sense of pride in having successfully brought off this major change.

    What makes the DHL Graduate Program unique?

    The great thing about DHL is that, thanks to its varied customers, it plays a key role in the supply chain management of a huge number of different industries from manufacturing to FMCG to airline catering. Graduates that complete the program will usually experience at least two placements working with very different customers giving them exposure to, not just one type of logistics operation, but a variety of environments. This gives you an invaluable breadth of experience as your career base.

    What is your current role at DHL?

    Towards the end of my second placement, I had the opportunity to join DHL's APAC (Asia-Pacific) division. I am currently based in Singapore and working as an operations manager.  Our customer produces semiconductors for a range of markets. It is DHL's job to warehouse their product and process customer orders for global shipment. I lead a shift of 50 warehouse operatives including 3 team leaders and am responsible for day-to-day warehouse operations, resource planning and people management in a partly-automated 100,000 sq. foot distribution centre. I also play an active role in performance management, championing health & safety and in managing the profit & loss financially of the site as a whole.

    What roles have you had since joining DHL?

    My current role as operations manager in Singapore is my first off the Graduate Program. While on the program, I completed my first placement as a freight planner within Automotive in the European LLP team where I was able to implement cost-downs and drive efficiency in the collection network. My second placement put me onto the warehouse floor as a shift operations manager in Passenger Gateways. In this role, I ran a shift of around 30 colleagues and joined the project team responsible for re-modelling the operation to accommodate buy-onboard catering.

    What type of person do you think is the right fit for DHL?

    It takes individuals from all walks of life to make up this organization and the right person would have to be enthusiastic about working with and engaging people from very different backgrounds. They must also be resilient in their approach and be able to view every new challenge as an opportunity to learn and grow. It is hard-going at times but well worth it when you come out the other end and look back on all the knowledge and skills you've developed.

    What advice would you give to our future graduates?

    Treat these 2 short years as a learning curve and build up as much experience as you can. It's okay to make mistakes as long as you can learn from them and keep sight of the developmental aspect. Volunteer to get involved in as many projects as you can keep up with. Put in a few extra hours in the office now and then and get exposed to different aspects of your operation. The experiences you have on the program are an asset that can only make you a stronger leader.

  • Why did you choose the DHL Graduate Program?

    I didn't know much about logistics but have always found it interesting so wanted to learn more. DHL is a global company and a market leader so had great career and development opportunities to offer. Also, to have the option to study for further qualifications during the program really attracted me.

    What is your current role in DHL?

    HR Business Partner (HRBP) - After the Graduate Program my first role was as a HR Change Partner, for 18 months. Then I did a 6 month secondment as a HRBP, and then this role was made permanent. My responsibilities include being accountable for delivering the people strategy for our public sector business unit, which involves meeting external customers and making sure everything we do is ethical, legal, moral, social, and commercial. The main challenges I face in this role is trying to be different and coming up with innovative people solutions to maximise performance, whilst always ensuring I manage people appropriately to ensure we remain employer of choice.

    What type of person do you think is the right fit for DHL?

    Someone who is focused on respect and results, understands and embraces diversity, and is committed to excellence. They must have a drive to succeed and progress in the business. Also, someone who believes and follows our 5 core competencies: Making customers more successful, Shaping direction and strategy, Driving high performance, Developing yourself, and Developing others.

    What advice would you give to our future graduates?

    Be open minded about the placements you do. Some may not seem relevant at the time but they do give you a complete picture of what the company is about, and this is important. Listen more than you speak, be humble and respectful. It is important to focus on building relationships at work. Also, don't be afraid to say you don't understand or to ask for support. A lot of graduates want to prove themselves by taking too much on but it is important to know what is a priority and what isn't - saying no is a key learning point!