DHL eCommerce Business Customers get access to the easy-to-use Customer Web Portal. The Portal offers various functionalities for shipment preparation and tracking.

If you are our Business Customer already, click here to go to the login page

Easily Manage Your Shipments

  • Automated label printing and immediate tracking number generation
  • Integrated with major marketplaces, like eBay and Amazon
  • Upload in bulk for large merchants
  • Immediate reports

Quick and Easy Labelling Process


  • E2E tracking events for constant visibility of parcels



Step-by-step Tutorials

Want to know more about the portal functions? Check out the video tutorials:

How to create a single shipment

How to create bulk shipments

How to generate reports

How to track shipments



Still Have Questions about How to Use the Customer Web Portal?

Contact our Customer Service. We're happy to help!