DHL Parcel Chile

DHL eCommerce Chile offers a host of features perfect for e-commerce. Our high quality delivery services provide a positive doorstep experiences with on-time delivery of parcels in the best condition.

Headquartered in Santiago, DHL eCommerce Chile offers domestic parcel pick-up, delivery and return shipping solutions for business customers and consumers throughout Chile.                         

Benefits at a Glance

  • Trusted and reliable B2C delivery with national coverage to all regions in the country
  • Pre-delivery SMS notifications with direct link to shipment real-time tracking
  • Reliable return options - Picked up at consumer’s home and returned to the customer’s warehouse
  • Seamless IT integration
  • Expanded delivery windows including evening and weekend deliveries

DHL Parcel Chile

DHL Parcel Chile is a domestic parcel product offered for business customers with a high quality standard and a wide range of features and recipient services, leveraging the strength of our own network.


  • Maximum up to 55 lbs. / 25 kg


Reliable Transit Times:

  • National coverage to all regions in the country 
  • Extended delivery hours: Monday - Friday: 11:00am - 10:00pm (CLST). Saturday: 10:00am - 6:00pm
  • Only 24-hour transit time between Santiago and the main cities of each region


  • Nationwide domestic coverage
  • Door-to-door service with return of undeliverables


  • Control and visibility of the delivery process
  • Pre-delivery SMS with direct link to shipment tracking

Additional Services Optimized for E-Commerce Business

  • 2 delivery attempts, re-scheduling delivery after consultation with consumer
  • Available for domestic returns - pick-up at consumer's place and delivery to merchant's facilities