LAUNCHING YOUR CAREER WITH DHL

The DHL Switzerland Apprenticeship Program offers various careers and training programs in this exciting and innovative industry.

Available Apprenticeships

Are you looking for a stimulating job? One that is far from boring? 
Looking for a place where you can really put your organizational talents and communications skills to good work? Then DHL is the place for you.

Here is where you can get things moving! We offer the following apprenticeships:

  • Administrative assistants mostly handle simple and standardized administrative jobs. They are familiar with various types of office equipment and communication technologies and tools. They are service-oriented workers.

    You will work in all types of businesses and operations, supporting the administrative area in tasks that are repetitive in nature.

    Specialization in Personnel Administration

    During your two-year apprenticeship in our company, you will complete general administrative tasks in the area of personnel. Much of your work is done on the computer and you will often be required to use the telephone for your work. You compose letters and e-mails, copy and fax documents and are responsible for scheduling. You also write simple invoices and statistics. Your training will be tailored to your needs and interests. During your apprenticeship you will attend the vocational school (Berufsfachschule) once a week. You will be awarded a Federal Vocational Certificate upon successful completion.

    Specialization in Customs

    During your two-year apprenticeship in our company, you will complete general administrative tasks in the area of customs. You will interface with customers primarily over the telephone and will work often on the computer. You compose letters and e-mails and copy and fax documents. You also write simple invoices and statistics. Your training will be tailored to your needs and interests. During your apprenticeship you will attend the vocational school (Berufsfachschule) once a week. You will be awarded a Federal Vocational Certificate upon successful completion.

    Requirements

    • Proficiency in German
    • Interest in commercial tasks
    • Interest in services, trade and transport
    • Ability to understand and grasp new tasks quickly
    • Affinity for computer work

    Opportunities once you have completed your training
    Once you have completed your certified vocational training you have the choice of continuing with a one-year specialization training program for Customs Assistant or, pending good performance, you may enter the second half of the Forwarding Agent apprenticeship (Level B).

    Apply Now

  • Logisticians enjoy a multi-faceted job in a future-oriented industry. You will be responsible for the safe and timely transport, warehousing and distribution of goods. In your job, every day is different. You will be in constant contact with our customers and work hard to meet their needs. The computer is a key piece of equipment for accomplishing your tasks – you will track our goods using it, checking them in and out, and use it to generate statistics. People working in the logistics industry know that there’s something happening all the time. It’s an exciting industry that’s always on the move.

    Warehouse unit 

    You will be in responsible for managing goods. You will receive and control incoming goods and then enter them into the computer system. Using forklifts or complex conveyor systems, you will organize and stack the goods just so, in strict compliance with the safety and storage regulations. You will also prepare orders for delivery or shipment, as well as pack and address the items, create delivery documents and load the vehicles. 
    Other responsibilities include reviewing inventories in order to avoid both overstocking and understocking. 

    Distribution unit

    You will be responsible for the timely delivery of packages, letters and other items. From early in the morning, you will be sort items for their delivery route. You will be in charge of delivering these items to private households and businesses alike, providing friendly and competent service along the way. Distribution specialists use cars to deliver items.

    Requirements

    • Interest in warehousing and distribution
    • Dependable and responsible
    • Stamina and concentration
    • Team spirit
    • Can work independently
    • Personable
    • Highly organized
    • Handy
    • Practical thinker
    • Good health and physical fitness
    • At least 16 years of age (minimum age for Distribution: 17 years)

    Opportunities once you have completed your training

    Whether you’ve received vocational certification (e.g. Federally Certified Warehouse Logistician, Federally Certified Distribution Logistician, etc.) or a higher degree (e.g. Diplom Warehouse Logistician, Diplom Logistics Manager), doors will open wide to a world full of interesting jobs. With a bit of initiative, you’ll soon be taking on jobs with greater responsibility. Solid work performance is one way to ensure career advancement.

    Apply Now

  • Commercial specialists in the areas of services and administration handle important commercial tasks. You will offer consulting services to our customers, write offers, organize events and other appointments, oversee and monitor orders and handle daily correspondence. A common workday is varied, full of diverse tasks and responsibilities.

    Levels

    The training program for commercial specialists for services and administration is divided into three levels:

    The basic level – or Level B – expands trainee know-how in the areas of IT and office communications. Trainees gain proficiency in German and receive certification in either French or English. They are also introduced to business basics.

    The intermediate level – or Level E – goes into greater detail, offering more in-depth commercial training in two foreign languages (certification in both French and English) and a deeper understanding of business management.

    Trainees receiving the highest level (Maturität) of certification – or Level M –attend vocational school parallel to undergoing Level E training and are awarded a high school degree for commercial specialists (Berufsmatura) upon successful completion.

    Requirements

    • Interest in commercial tasks
    • Interest in trade and transport
    • Integrative thinking
    • Ability to understand and grasp new tasks quickly
    • Articulate in both the spoken and written word
    • Foreign language proficiency
    • Affinity for computer work

    Level B:

    • Satisfactory/good grades
    • Proficiency in either French or English

    Level E:

    • Good/very good grades
    • Proficiency in both French and English

    Level M:

    • Qualified for transfer into the 10th grade (Gymnasium) or entrance examination


    How the apprenticeship works

    During your three-year program at our company, you’ll have ample time to learn about our business unit DHL Express. DHL Express is number-one in international express delivery – whether it’s a shipment on the other side of the world or just around the corner. You will switch departments every half or full year. There is plenty of exchange among DHL trainees and their networking is encouraged and promoted. Field trips, weekends or camps are a regular part of the experience, as are regular meetings with the apprenticeship program officer.

    Opportunities once you have completed your training

    A post-graduate degree from the university of applied science (Fachhochschule) will help pave your way into international top management positions. DHL employees can go anywhere in the world - you can work abroad or move to another DHL location within Switzerland.

    Apply Now

  • Forwarding agents are special and tend to be a bit more open to new experiences, a bit more flexible and we work well and stay focused under pressure. People who choose a career in international forwarding know that in this industry, nothing stops moving and that’s a positive thing. Forwarding agents are the ones who keep the international business running for a forwarding company. Must-haves are excellent organizational skills, stamina and mental preparedness.

    Levels

    The training program for commercial forwarding agents is divided into three levels:

    The basic level – or Level B – expands trainee know-how in the areas of IT and office communications. Trainees gain proficiency in German and receive certification in either French or English. They are also introduced to business basics.

    The intermediate level – or Level E – goes into greater detail, offering more in-depth commercial training in two foreign languages (certification in both French and English) and a deeper understanding of business management. 

    Trainees receiving the highest level (Maturität) of certification – or Level M – attend vocational school parallel to undergoing Level E training and are awarded a high school degree for commercial specialists (Berufsmatura) upon successful completion.

    Requirements

    • Interest in commercial tasks
    • Interest in trade and transport
    • Integrative thinking
    • Ability to understand and grasp new tasks quickly
    • Articulate in both the spoken and written word
    • Foreign language proficiency
    • Affinity for computer work

    Level B:

    • Satisfactory/good grades
    • Proficiency in either French or English

    Level E:

    • Good/very good grades
    • Proficiency in both French and English

    Level M:

    • Qualified for transfer into the 10th grade (Gymnasium) or entrance examination


    How the apprenticeship works

    During your three-year program at our company, you’ll have ample time to learn about air, ocean, road and rail transport. You will switch departments every half or full year. There is plenty of exchange among DHL trainees and their networking is encouraged and promoted. Field trips, weekends or camps are a regular part of the experience, as are regular meetings with the apprenticeship program officer.

    Opportunities once you have completed your training

    After completing your apprenticeship, you are eligible to continue training to become a forwarding specialist or a forwarding manager. A post-graduate degree from the university of applied science (Fachhochschule) will help pave your way into international top management positions. DHL employees can go anywhere in the world - you can work abroad or move to another DHL location within Switzerland.

    No open position at the moment.

  • In Basel we give high school (Gymnasium) graduates the opportunity to study forwarding, transport and logistics. 

    During their three-year training, the students attend the University of Cooperative Education in Lörrach (DE) and receive a Bachelor of Arts degree upon successful completion. Students will delve into and master industry-specific expertise, marketing, finance, controlling, IT, management techniques and foreign languages. During their time at our company, students will gain insight into the diverse and complex processes involved in the forwarding business. 

    Requirements

    • General qualification for university entrance
    • Subject-specific university entrance qualification (Economics)
    • Polytechnic entrance qualification (with passing grade on Baden-Wuerttemberg Cooperative State University aptitude test)
    • Employed persons with master (Meister) certification, continuing education at a polytechnic university (comparable to master (Meister) certification)

    DHL Logistics (Switzerland) Ltd 
    Gesa Gaiser
    Tel. +41 (0)61 529 03 43
    gesa.gaiser@dhl.com

    Please send us your documents in an e-mail.

    Open student position:
    No open position at the moment.

Apply Now

Training Facilities and Apprenticeship Locations.

Application Tips

Tips and hints on how to apply

These tips will be helpful when you are making your application:

  • We prefer online applications, and many of our applicants do indeed choose to submit their applications over the Internet. Though you are more than welcome to send us your application in the mail, the online application process is simpler, faster and easier to track. We therefore recommend that you submit your application online by e-mail.

    E-mail application
    An e-mail application is a normal e-mail containing a cover letter, your CV and all the necessary school transcripts and references. 

    Send your e-mail application to the contact person at the location of training in question. A list of contacts can be found under “Training Facilities and Apprenticeship Locations” under the Available 

  • The first impression counts. Your application should be nicely put-together, well-structured and most importantly, complete. Take extra time to double-check your documents before you hit ‘Send’. 

    In your cover letter, do not forget to mention why you are interested in an apprenticeship at DHL and why you think you are the right person for the apprenticeship.

    To find out what documents we’ll need from you, please see "What documents must I submit along with my application?" below.

  • To get an all-around picture of you as a person, please submit the following documents with your application:

    • Cover letter
    • CV
    • Your last four school transcripts/report cards
    • Multicheck
    • Other references (e.g. Certificate from trial apprenticeships, volunteer work, etc.)
  • Once you’ve been invited to an interview or a trial apprenticeship, you’ve already got one foot in the door. It’s all up to you now to show us what you're about.
    There are a few rules to follow for your interview. Follow them and it will all go smoothly:

    DOs

    • Before your interview, take the time to learn about the company.
    • Prepare well; you will want to be able to answer questions without long breaks or hesitation.
    • Be on time.
    • Show respect to the person conducting the interview.
    • Arrive well-kempt for the interview.


    DON’Ts

    • Do not answer questions with a simple ‘yes’ or ‘no’.
    • Refrain from being to ‘gabby’, i.e. over-talkative. Make sure that a dialogue takes place between you and the person interviewing you.
    • Do not talk about your weaknesses or things that you cannot or do not want to do; concentrate on the things you do well and talk about them.
    • Avoid understatement and avoid exaggerations. Impart to the interviewer information that is correct and pertinent to you and your application. This will help us gain a better understanding of who you are.