INTERNATIONAL SHIPPING

Supporting Your International E-commerce Business

Backed by our strong group network and experience, we make it simple for you to ship internationally with a full range of cross-border shipping services covering more than 220 countries and territories across the globe.

Our Products

Our range of products offer a variety of choice for your shipping needs. All our products come with flexible pick up times, electronic invoicing and access to our online shipping tools. Our business customer web portal allows you to easily manage and track your shipments via our integrated tracking platform.

Legend: Included Not Included
Maximum Weight
Maximum Dimension ²
End-to-end Tracking ³
Transit Days
Duty and Taxes paid by
Shipment Value Protection Option
DHL GlobalMail Packet
Economical, low weight shipping
Maximum Weight

2 kg

Maximum Dimension ² L+W+H ≤ 90 cm
End-to-end Tracking ³
Transit Days 3-14 days ⁴
Duty and Taxes paid by Receiver
Shipment Value Protection Option
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DHL GlobalMail PacketEconomical, low weight shipping

DHL GlobalMail Packet provides cost-effective shipping for packages up to 2 kilogram using the global postal network. Reliable transit times and simplified postal customs clearance are ideal for shipping light weight and lower value items.


Product details

  • Weight: Up to 2 kg
  • Dimensions: each side maximum 60 cm
  • L + W + H: Maximum 90 cm
  • Transit times typically between 3-14 working days
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Shipping to more than 220 countries and territories

 

More features catering to your needs

  • Simplified process through e-file and integrated label solution
  • Returns management solutions for undeliverable returns
  • Piece-level electronic invoicing

 

See our Flat Rate Prices

Click here to see the overview


Get a Quote for eCommerce Business
DHL GlobalMail Packet Plus
Economical, low weight shipping plus milestone tracking events
Maximum Weight

2 kg

Maximum Dimension ² L+W+H ≤ 90 cm
End-to-end Tracking ³
Transit Days 3-14 days ⁴
Duty and Taxes paid by Receiver
Shipment Value Protection Option
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DHL GlobalMail Packet PlusEconomical, low weight shipping plus milestone tracking events

DHL GlobalMail Packet Plus offers cost-effective shipping for packages up to 2 kilogram with milestone tracking and delivery confirmation. Business Customers benefit from simplified postal clearance and optional shipment value protection. DHL GlobalMail Packet Plus is available in selected markets.


Product details

  • Weight: Up to 2 kg
  • Dimension: each side maximum 60cm
  • L + W + H: Maximum 90 cm
  • Transit times typically between 3-14 working days
  • End to end tracking to 45 destination countries
  • Simplified postal customs clearance, documents managed by DHL eCommerce
  • Shipping to more than 220 countries and territories
  • Shipment value protection available

 

More features catering to your needs

  • Saturday delivery available to key markets
  • Returns management solutions for undeliverable return
  • Piece-level electronic invoicing

 

See our Flat Rate Prices

Click here to see the overview


Get a Quote for eCommerce Business
DHL Parcel International Standard
Shipping up to 20 kg
Maximum Weight

20 kg

Maximum Dimension ² L+W+H ≤ 150 cm
End-to-end Tracking ³
Transit Days 3-14 days ⁴
Duty and Taxes paid by Receiver
Shipment Value Protection Option
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DHL Parcel International StandardShipping up to 20 kg

DHL Parcel International Standard provides shipping of parcels to over 220 countries. Business customers benefit from simplified postal customs clearance, reliable transit times with end-to-end tracking to key destinations using our global postal network and our international shipping expertise.


Product details

  • Weight: Up to 20 kg
  • Maximum Length: 105 cm
  • L + W + H: Maximum 150 cm
  • Transit times typically between 3-14 working days
  • Delivery through local postal providers
  • End-to-end tracking to 11 destination countries
  • Simplified postal customs clearance
  • Shipping to more than 220 countries and territories
  • Shipment value protection available

 

More features catering to your needs

  • Saturday delivery available to key markets
  • Returns management solutions for undeliverable return
  • Piece-level electronic invoicing

Get a Quote for eCommerce Business
DHL Parcel International Direct
Direct shipping up to 20 kg to high demand markets
Maximum Weight

20 kg¹

Maximum Dimension ² L/W/H ≤ 120/60/60 cm¹
End-to-end Tracking ³
Transit Days 4 - 6 days ⁴
Duty and Taxes paid by Shipper or Receiver
Shipment Value Protection Option
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DHL Parcel International DirectDirect shipping up to 20 kg to high demand markets

DHL Parcel International Direct offers direct injection into more than 30 key destinations around the world. End-to-end tracking with delivery confirmation and Duties and Taxes Paid clearance option make DHL Parcel International Direct the ideal product for cross-border E-Commerce.

 


Product details

  • Weight: Up to 20 kg
  • Dimension: L / W / H ≤ 120 / 60 / 60 cm
  • Girth¹: Maximum 300 cm
  • Transit times typically between 4-6 working days
  • Delivery through preferred local partners
  • End-to-end tracking with delivery confirmation
  • Commercial customs clearance with Duties & Taxes Paid option and electronic bill-back to merchant/seller
  • Shipment Value Protection available
  • Direct injection into destination country or region

 

More features catering to your needs:

  • Dynamic routing and distribution
  • Returns management solutions for undeliverable return
  • No presorting of your international shipments required
  • Piece-level electronic invoicing

¹ Girth measurement: 2x (Width + Height)


Get a Quote for eCommerce Business
DHL GlobalMail Business
Economical mailing solution
Maximum Weight

2 kg

Maximum Dimension ² L+W+H ≤ 90 cm
End-to-end Tracking ³
Transit Days 8-14 days ⁴
Duty and Taxes paid by n/a
Shipment Value Protection Option
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DHL GlobalMail BusinessEconomical mailing solution

DHL GlobalMail Business is an economical solution for sending documents, correspondences, press items, publications and more internationally. Business Customers benefit from pick-up service, address and return management and detailed, itemized invoicing.


Product Details

  • Weight: Up to 2 kg
  • Dimension: Each side maximum 60 cm
  • L + W + H: Maximum 90 cm
  • Transit times typically between 8-14 working days
  • Shipping to more than 220 countries and territories
  • Address and returns management solutions for undeliverable return
  • Flexible pick up times for seamless integration with your business
  • Detailed, itemized electronic invoicing

 

More features catering to your needs:

  • Sorting and indicia application

Get a Quote for eCommerce Business

¹ Except for U.S. - max. weight: 6.5 kg; max. dimension: length 55 cm; width or height: 35 cm
² Click on See details for detailed size requirements
³ DHL GlobalMail Packet Plus, DHL Parcel International Standard: Milestone tracking is showing up to 6 tracking events on the destination postal website and on the DHL eCommerce Customer Web Portal (certain countries only)
⁴ Target delivery days quoted are in business days and exclude local public holidays. Target delivery days are measured from the time the shipment arrive into the Sydney Distribution Center. Target delivery days quoted are estimates based on historical performance and are subject to changes without prior notice. Any delay at the destination countries is beyond the control of DHL eCommerce. Delivery to areas outside major cities, or where you shipment is dutiable or held at customs may take longer.


Why DHL eCommerce?

At DHL eCommerce, we want you to reach your customers anywhere in the world and expand your business in the global marketplace.

Let us show you how we make international shipping simple and affordable for you:

Simple

  • One label for delivery and customs clearance
  • Integration with online market places (e.g. Amazon, eBay)
  • Postal clearance and P.O. Box delivery
  • Milestone tracking options
  • Account manager dedicated to you along with local customer service support

Affordable

  • All inclusive door to door rates – no hidden charges
  • Postage based on actual weight – not volumetric
  • Pick up service¹ – no minimum volume
  • Standard compensation² included for coverage up to AUD$50
  • Additional insurance² available from only AUD$1.50/pc for increased coverage

¹ No minimum volume requirements for pick up service. Pick up charges may apply and might differ depending on your geographical location.
² Standard compensation and additional insurance are not available for all products.